OVHcloud Community

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Commercial measures

ISO 9001 and ISO 27001 Cetificates (1)
Commercial conditions for affected clients (11)
Replacing a SoYouStart server (1)
As a customer impacted but the Strasbourg (SBG) incident, will the billing of my services be suspended? (1)
The service I wish to order is not available. When will it be available, and how quickly will it be delivered? (1)
If I don’t have a payment method saved in my account, how will I be refunded? (1)
Will my contract be suspended for as long as my service will be inaccessible? (1)
Will the credit be in the form of a voucher or a refund to my bank account? (1)
How do I know if I’m eligible for a refund on the server I have ordered, and when will I be refunded? (1)