OVH Community

Welcome to your community space. Ask questions, search for information, post content, and interact with other OVH Community members.

Activate Cloud Web service


#1

How can I activate my web hosting service.
A week ago OVH deactivated the service of mi Cloud web, for containing corrupt code. I removed the corrupted code, changed the passwords for the databases and SSH accesses, but they still don’t activate the service. What I can do?


#2

Hi @MarcosG

You can request the unblocking of the IP from the OVH control panel by clicking on the antihack message on the yellow label, otherwise create a ticket and call OVH during working hours to prioritize it.

Regards,