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Can send, but cannot receive emails


#1

I’m new to OVH, just purchased a Professional Plan, with the intent to transfer over a domain that I got via Google Domains, but still has a few days to go till I can transfer it. I’ve set up an info@… email address for the domain, and logged into the webserver and set it up in Outlook. I can email out from both just fine, but I can’t send anything back to the email address. Is that because the domain isn’t yet present?


#2

Hey! I have exactly the same issue.

Can anyone help with that?


#3

I have the same. Can someone advice please?


#4

You need to add MX records (plural) from OVH/Email in your DNS records list at your hosting.


#5

Can you please be more exact? What records?


#6

Hi @TeresaC

I see that they have revived an old theme, but in case you ever read us again, could you solve it? you tell us so we can help you in detail

Regards,