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Can't connect to hubic


As of yesterday, none of my PCs can’t connect to my hubic account to synchronise. I know I have the right username and password, as I can access my files directly through But each PC states: “Connection failed: Got unexpected HTTP status: 401”

Please help!


Hello @JamesJ,

HubiC is a separate brand from OVH and unfortunately we will be unable to assist you.
Please contact hubiC via email at

If you require any further assistance with OVH services please let us know, we are always happy to help.



I am also having this problem. No one is responding to emails hubic. No one is responding to my support tickets as they are closed everytime I open one up.

Can anything be done? @Ollie