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Cant enable email on personal hosting (with external domain)


#1

I’ve just purchased a personal hosting to manage email for an external domain.

Hosting has been created and I’ve received email with ftp access data, IPs for A records and so on, but when I try to enable email it asks me to select the domain but only shows my ovh domains, I can’t write a custom external domain. Is that ok?

Am I missing something? Do I have to move the domain (or at least the DNS zone) to OVH so I can manage mail here?


#2

I ran into the same issue recently, you do not need to move anything, you just need to create a DNS zone for your external domain before you can enable the email offer. Refer to this link for more information: https://docs.ovh.com/gb/en/domains/create_a_dns_zone_for_a_domain_which_is_not_registered_at_ovh/