The delay is normal if you customized the order when ordering the server.
You can also go through the following reasons below.
You bought on a non-working day or a weekend, therefore that day will not be taken into account
The order actually, although it is being prepared, is in the validation department (it can take up to 72 hours)
Although I already mentioned it before, if you added accessories to the order or customized it, this may take between 5 and 10 business days to be delivered
Sometimes the order can be delayed up to 48 working hours, it does not count weekends or non-working days
In the opposite case that you notice any irregularity with the delivery of your order, please contact OVH during business hours
At least in Latin America, the billing department works between 8 or 9 AM until 3 in the afternoon (it can vary by Christmas)
As for the European or Asian time, I do not know the same and equally their telephones or contact forms
I leave this for you here
OVH Customer Service
(The call is free via Skype with +1)
I hope I have clarified or helped you
Carlos Frias SysAdmin