Eco Dedicated Servers FAQ - Your questions answered

**Your questions answered**

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**What can OVHcloud Eco dedicated servers be used for?**


Eco servers offer high performance at a low price, while being suitable for a number of use cases: hosting business applications and websites, pre-production environments, gaming, and more.

For resource-intensive production needs, we recommend our next-generation Bare Metal servers. These have more services included, offering you more options, an advanced network, and an service level agreement (SLA) of up to 99.99%.

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**What guarantees are in place for my Eco server?**

Eco dedicated servers benefit from the same infrastructures, procedures and guarantees as OVHcloud’s latest generation Bare Metal servers (Advance, Game, Storage, Scale and High Grade):

Access to OVHcloud technical support.
24/7 server monitoring, and automatically triggered interventions to replace parts in the event of a hardware failure.

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**Where would my data be hosted?**

Your data is hosted in one of our datacentres in France, the UK, Germany, Poland or Canada.

For the Asia-Pacific region, you can choose between Australia or Singapore.

We guarantee the sovereignty of your data.

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**How do I contact the technical support included with my server?**

For Kimsufi servers, you can submit support tickets. For So you Start and Rise servers, a support telephone number is also available.

For more information, visit our support page.

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**What are the differences between Eco servers and OVHcloud’s latest generation servers?**

Eco servers (Kimsufi, So you Start and Rise) are specially designed to meet the needs of individuals, startups and small businesses looking for high-performance products at the best price. Check out our product line for more information.

The latest generation of OVHcloud Bare Metal servers (Advance, Game, Storage, Scale and High Grade) include the latest innovations to meet the needs of companies looking to host a high-availability infrastructure.

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**Are Eco dedicated servers compatible with the vRack private network?**

Eco servers (Kimsufi, So you Start and Rise) are not compatible with our private network. If you would like to use this service and securely interconnect your dedicated servers, we recommend the OVHcloud Bare Metal server ranges (Advance, Scale and High Grade).

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**Which distributions are compatible with my Eco dedicated server?**

All of our operating systems and distributions are listed here.

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