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Germany Dedicated server delivery delay

dedicatedservers

#1

Hello,

ordered a dedicated server on Friday with 72h delivery… Today its almost 24h over deadline. Ive created a support ticket and no one was able to answer me within 48hrs. and to make matters worse, the call center is busy non-stop and cannot be called.
30 Apr 2021 13:24:56 - Preparing your order
Order: 147317558


#2

Same here! We’ve been waiting for 30 days and still no dedicated server and we are stuck at Preparing your order too. We paid 285€ (99€ is setup lol), they should really start working.


#3

Same here. We have ordered a dedicated server, 34 days have passed and still no server. OVH does not reply to any support tickets, we have asked for a refund but no action has been taken by OVH yet. It is frustrating to have paid almost 300 Euro for a server from a major EU data center and not being able to get the server in time or get a refund. We will definitely proceed with legal actions against OVH as there is EU legislation to protect consumers from fraud.