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Hard disk failure

dedicatedservers

#1

Hi there,

I have a Kimsufi dedicated server running Debian GNU/Linux and suddenly disk errors were found on root partition. Since I could not do any operation (“Structure needs cleaning” it said) I had to reboot it into rescue mode.
In there no hard disk was detected (neither on web interface :444 nor via SSH console with lsblk, fdik -l, smartctl) so I couldn’t try to repair it with fsck or whatever.

The server can’t boot because the damaged partition is the root one.
How can I proceed now? Can @OVHH maybe replace it?

Thanks.


#2

The best thing what you can do is create a support ticket and the support team will investigate and replace the disk as requested.