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I cannot reinstall the system on a dedicated server

dedicatedservers

#1

hello, my system is broken and can’t boot

i want reinstall system but on ovh dashboard it says:

Since the network configuration applied on your server does not give access to the public network, you cannot install/reinstall an OS on it. To unblock this action, please modify your network configuration in the “network interfaces” tab

how to fix that?
I dont have any rules in firewall.


#2

Open ticket with the screenshots. I had the same issue and it is a bug in there system. They sort it out when I made a ticket