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I can't access to my server hosting thru Remote Desktop Connection

dedicatedservers

#1

Good Day sir, I can’t connect to my Server hosting thru remote desktop connection. and the OVH team advice me to use IPMI control to check my firewall. and by the time i check my firewall in my server hosting it always says this ((Windows cannot find’X\windows\system32\systemproperties\remote.exe’.Make sure you type the named correctly,and try again.)
what should i do sir?