IP OVH in blacklists
... / IP OVH in blacklists
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Question

IP OVH in blacklists

by
MarikaF
Created on 2022-07-22 07:11:22 (edited on 2024-09-04 14:24:28) in MX Plan

In the last few days I have serious problems sending emails with the MX PRO service.
Many emails come back with the following errors:

<***@******.it>: host mail.studioporfiri.it[31.3.171.131] said:
550 mail from 79.137.123.219 refused by SpamCop, see http://www.spamcop.net
(in reply to RCPT TO command)

<****.*****@**.com>: host mailservice1.sedoc.it[188.213.163.157]
said: 554 5.7.1 Service unavailable; Client host [79.137.123.219] blocked
by RBL; Blocked - see https://www.spamcop.net/bl.shtml?79.137.123.219 (in
reply to RCPT TO command)

OVH assistance reply:
> I have reported the IP indicated to our administrators; they will investigate the cause and contact the referral provider asking for removal from the blacklist.
>
> However, I remind you that the IP addresses used by our email services are changed frequently to avoid these inconveniences as much as possible.
> However, this problem could also continue for the next few days; if it still exists, do not hesitate to create a new support request.
>
> If you want an email service that does not use shared IPs, the only solution available on OVH is the Private exchange:
> https://www.ovhcloud.com/it/emails/private-exchange/

I think this's unacceptable.
A PRO service dedicated to companies cannot have these problems.
What do you think about it?


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