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LBIP LE SSL certificates - not working feature



Dear OVH support, could you please explain me:

  1. Where is completion of my request?
  2. Why it’s blocked FOR A DAYS?
  3. Why my work is blocked and I cannot use SSL because of this?
  4. Why do such simple things require email letters and not covered by documentation/description in webui-manager?
  5. Why there is SSL task limit (which is 1 on service that costs 200 EUR/mo)? Why there is no delete task method in API?
  6. Why do your guide URLs redirect me to 404? (
  7. Should I show my telepathy skills or write there to know why service isn’t working?