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Lost access to my account


#1

Hi

I can’t access my manage panel because it sends e code to my first email hosted on a down kimsufi.
Could you please :
Swith primary and secondary mail
restart my kimsuffi without it’s PF Besd firewall please ?


#2

Hello @SebastienB2

Get in touch with the OVH billing team during business hours according to your continent, I will leave you the service phone number below

OVH Customer Service
1-855-684-5463

(You can call from Skype for free with +1 without charges)

In Latin American hours they attend from 8 or 9 AM until 3 PM

I hope I’ve helped
Carlos Frias SysAdmin