OVH Community

Welcome to your community space. Ask questions, search for information, post content, and interact with other OVH Community members.

Lost all my data after subscription renewal


#1

Hello team,
Please I need some help. I have a site hosted on ovh but my subscription expired and spent some weeks before getting to renew it back. After the renewal, everything looks new and can find any page nor database of my hosted site. When looking at the bakcup I can’t see anything but some recent empty backup as from the day of the subscription renewal.
Is there a possibility for me to get back the source code of my preview lease.