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My server keep crashing


I need to reboot everytime & it will work for few minutes then again down…I also created ticket but none replying

I got one mail also

Our monitoring system has just detected a fault on your server *****

The fault was noticed on 2021-06-01 18:29:37

Our team of technicians on site (operational 24/7), has been informed
of the fault and will intervene on your machine.

Please be aware that other interventions may currently be in progress and
an intervention lasts on average 30 minutes per machine.

We are therefore not able to give you more details on the starting time
of the intervention.

You will receive an email as soon as a technician takes charge of your
server. Meanwhile, you have can reboot it via your manager.

help me guys