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Need to open 30120 and 30110


I am trying to open ports 30120 and 30110 and I cannot, i have configured the firewall in windows and the Firewall in the panel and i cannot connect. I have tried a few sites to see if the ports are open and it says they are not. I also check 80 and one minute its open the next its closed… I cannot get support either as its nearly £40 a month to provide basic support?

Help appreciated!