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no response for ticket #5328605 during 9 DAYS



I wrote support request ticket #5328605 at 08/04/22. There is still no response. Please help!


Bump. Same issue here.


Hello @ViktorS,

I invite you to connect to your customer area and click on the following link.

You can regularise the situation by clicking on “Batch actions” > Pay balance immediatly


SEPA payment question

Hello @JessV,

I have contacted the relevant department again and will get back to you as soon as possible.



It has been 9 days now for myself too. How many more days will “as soon as possible” be? Two days since you responded here and still nothing has happened with my support ticket.


I have same issue.
Ticket CS5362742; SYS.
sadly no support…