The ovh costumer service in Tunisia is not reachable by phone. This is a long term problem its has been here for more then 2 years but now is even worse you can spend 1 h in phone then it will disconnect without any help and without reaching anyone from the support team. And at the end the client who paid the phone bill.
Same thing for me. Poor client service !! I advice you to search an other provider !!!
I make more than 35 calls with no response !!