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Private exchange login


#1

ticket 4618194462
can someone responsible from the ovh support team replay to my ticket?
i am reporting a login problem to my private exchange mailbox and the replies i have is:

  1. Do you get the same issue when trying to log in via ex3.mail.ovh.net?
    after 24Hours
  2. Can you try typing the password out in plain text ( notepad / ms word ) and
    copy + paste it into the login please?

ticket opened 6/8/18 1:00 PM


#2

Hi,
did you fix that issue? I have a problem, sometimes during the day i can’t access to the mail. The client on pc request credentials, and i can’t log in in the web mail. The password is ok, after about 30 minutes it works for a bit, than same problem


#3

Hello @NicolaA,

I invite you to read the following guide to determine if your security policy settings are not the cause of this malfunction.

^FabL