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RTM does not work after installing ubuntu 18.04 via control panel

dedicatedservers

#1

Hello
I have installed ubuntu 18.04 via control panel. Now I do not see Real Time Monitoring (RTM) on dashborad tab. There is only “Slot” frame and no more. Browser console shows error: 404 {“message”:“The requested object (statistics) does not exist”}
And there is no directory /usr/local/rtm and no appropriate command in /etc/crontab as it was before on my server.
I tried to do steps from https://docs.ovh.com/gb/en/dedicated/install-rtm/
but RTM did not work and no /usr/local/rtm.

Then I have reinstall OS again to get clean OS and wrote ticket. But ovh support did not answer on my ticket.
So can anybody help me? How to correct RTM?


#2

I have same issue, have installed RTM … can see beamium and noderig running - but no graphs in dashboard ?

beamium 12192 1 0 10:14 ? 00:00:00 /usr/bin/beamium --config=/etc/beamium/config.yaml
root 24355 1 0 09:58 ? 00:00:00 /usr/bin/noderig │·········································