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Stuck in Preparing your order


Hi all , I tried to renew my vps but when i follow the steps it show me this message 18/04/2021
Preparing your order"… This messages iss from 5 hours. Up to now i cant renew my vps and tomorrow it will stop working i guess. My order number No. 146836173. I will be very thankful if someone can tell me what to do?

Thank you