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Upgrading dedicated server(24 months commitment)

dedicatedservers

#1

Hi OVH community

Is it possible to upgrade my current server to a newer dedicated server(more expensive) within the “commitment” period?

Thanks,
CA


#2

Hi @ClausA

It is correct, you must open a ticket to the accounts or billing department indicating the server you are going to hire, at most you can call them during business hours at the following number

OVH Customer Service
1-855-684-5463

(From Skype free of charge with +1)

To confirm the procedure and after they confirm and give you the OK you buy the new server, finally you specify in the ticket the new server purchased (the commitment must be for the same period, if I’m not mistaken) and finally wait for the instructions to the solution of the case

I hope I have helped or clarified

Carlos Frias SysAdmin
Sysdop