What is this?
My server was terminated saying there was an abuse. I received an email from the Abuse team saying
"Please delete these phishing webpages and secure your service (CMS update, system update, password change) to ensure it cannot be hacked again." - Ticket: [Abuse #FRJMVBGPZL]
How am I going to take this action if I don’t have access to my server? It says terminated in the OVH Dashboard, I am worried. I need to get backup of all my files immediately.
I understand, there might or might not be an abuse with the server, but terminating the whole server is not the right way, I have other loyal customers in the server as well. What am I going to say to them?
I need the backup of my data immediately.