Compensation non recoverable server

LouisD25 2021-04-02 05:49:14 UTC #1

OVH would refund the whole bill. Now I see that i get 1 month refund but 4 weeks before the server burnt down, I had paid for a whole year up front.

Anyone else pad for a whole year and only gets 1 month back?

You think OVH will do a full refund or do I better ask a chargeback via PayPal? Since still within 60 days.

OVH support has not replied now for 3 weeks!!

MyriamS2 2021-04-02 09:22:02 UTC #2

Refund seems to be complicated as there are complex cases to deal with.
The one month refund is the first step to cancel april's bill.

Here is Octave's tweet adressing the refund part (31st of March) :
https://twitter.com/olesovhcom/status/1377219162565713926?s=20

LouisD25 2021-04-12 11:15:52 UTC #3

Almost 3 weeks later and still no reply from OVH. Also no more credits received yet. So still waiting for 90% of my yearly purchase ...

Anyone else in same situation with more info?

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