OVH is an extreme joke but let's try to fix the certificate

[PiotrT1]

I still have one client who is using this poor service, all of them already moved to better ones.
I see now that you can't simply send a ticket in case of a problem, you need to buy a upgrade for that. So free solutions are like this "community" where 90% of posts are in French, and so called "world-wide" or at least "europe-wide" OVH should have thought about English language. I am so glad I moved from this shit few years ago.

Anyway, SSL certificate expired and they made new one which is invalid

So I logged in to the admin panel and tried to order new SSL Let's Encrypt certificate but it returns me all the time an error "No attached domain with ssl enabled or no attached domain that redirect on hosting IPs, please use hosting IPs in your domain zone".

Domain and hosting is OVH based.

What can I do?

[Gaston_Phone]

Bonjour @PiotrT1

Voir dans mon guide le paragraphe :
I - Activation du SSL pour l’accès à https://Example.com et à https://www.Example.com

https://wordetweb.com/word-et-web/WORDPRESS-guide-installation-de-WordPress-premier-domaine-chez-OVH-FR.htm#_I_-_Activation

__________________________________________________________________________________

Voici un petit guide que j'ai écrit et qui pourrait vous apporter des éclaircissements pour une Installation complète et propre de votre Site.

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• Guide - Comprendre la Relation Domaine > Zone DNS > Hébergement > Dossier du site *

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Voir --> CMS - WordPress - Guide Installation chez OVH
Contrôler votre situation en suivant attentivement les paragraphes : A à J

N'hésitez pas à me faire un retour : positif ou négatif.
C'est comme cela que je peaufine mon Guide.

Si ce guide vous a bien aidé, n'hésitez pas à cliquer sur le bouton « j'aime »

[janus57]

Hello,

this "community" where 90% of posts are in French, and so called "world-wide" or at least "europe-wide" OVH should have thought about English language

Well this is thé French community forum, so yes we write in French.
For english : community.ovh.com/en/

Cordially, janus57

[Gaston_Phone]

Well this is thé French community forum, so yes we write in French.

Aussi lui ai-je répondu en français, d'après ce que j'avais cru comprendre. :)

[PiotrT1]

haha thanks, under the link you gave me it's still french, so laughing hard

[PiotrT1]

thanks, I put that into google translate so I could understand a bit. So I went to enable the SSL in multi site and while confirming the SSL checkbox it returns back "An error occurred while changing the settings of the domain or domains on the hosting." and nothing changes. It is still disabled.

[janus57]

Hello,

Well my phone corrector screw the link. It's /en/ at the end.

For more help what is the domain name that have the issue ?

Cordially, janus57

[Gaston_Phone]

thanks, I put that into google translate so I could understand a bit. So I went to enable the SSL in multi site and while confirming the SSL checkbox it returns back "An error occurred while changing the settings of the domain or domains on the hosting." and nothing changes. It is still disabled.

GOOGLE Traduction :

merci, j'ai mis ça dans google translate pour comprendre un peu. Je suis donc allé activer le SSL en multi site et tout en confirmant la case à cocher SSL il revient "Une erreur s'est produite lors de la modification des paramètres du domaine ou des domaines sur l'hébergement." et rien ne change. Il est toujours désactivé.

Reprenez mon guide depuis le début et contrôlez chacunes des étapes.