Restore backup storage that in SBG2 datacenter

MizyanA 2021-03-19 08:33:59 UTC #1

Hello all,

I lost my server in the fire in SBG2, but i was doing a backup in backup storage, and i read that i can access to my backup storage because it is located in other datacenter,
Now i have an option to replace my server with new one as free, but till now i don't know how i can access to the backup storage, is the replacement the damaged server automatically shows my backup storage in new one? i read some instructions but it is not more enough.

Thank for help.

YoaC 2021-03-19 12:54:48 UTC #2

Hi @MizyanA,
Accessing the backup storage of your SBG2 server would usually require doing it from the same server's IP address.
To access it from a different IP, you can whitelist this IP via the OVHcloud API. Detailed instructions can be read here : https://docs.ovh.com/gb/en/dedicated/services-backup-storage/#accessbackup
Best regards,

Yoann

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